Terms

Terms & Conditions

Last updated: August 2025

These Terms & Conditions (“Terms”) govern all services provided by AWC Design Ltd (“we”, “us”, “our”) to any person or organisation (“you”, “your”, “the Client”) engaging us to design, develop, or deliver a website or related digital services.

By commissioning our services, you agree to these Terms.

1. Services Provided

We design, develop, and deliver websites according to the agreed project scope, timeline, and specifications outlined in your project proposal or contract.

Any work outside of the agreed scope will be quoted separately and only undertaken with your approval.

2. Project Timeline

We will provide estimated timelines for delivery and keep you updated throughout. Timelines depend on:

  • Your timely provision of required materials (content, images, branding, etc.).

  • Timely feedback and approvals during the project.

As is to be expected, delays in providing these may result in an extended delivery time.

3. Payment Terms

  • An engagement fee of 50% the value is required before work begins. For instance if the client requires a ‘Starter’ product an engagement fee of £397.50 (50% of the total £795 fee) is due prior to work beginning.

  • The remaining 50% balance is payable upon completion of the website, prior to transfer of ownership and launch.

  • Late payments may incur interest in accordance with applicable law. We reserve the right to increase the fee where the client has requested additional features reserved for ‘Standard’ and ‘Pro’ clients. Though this will be rare it is the responsibility of the client to ensure they fully understand the limitations of the product they have selected, particularly for ‘Starter’ sites which are intended to be very basic.

4. Ownership & Intellectual Property

  • Upon full payment, we transfer full ownership and copyright of the completed website design, code, and assets to you/your business.

  • This transfer includes all associated intellectual property rights unless otherwise agreed in writing (e.g., use of licensed third-party templates, fonts, or images which may be subject to separate licensing terms).

  • Once ownership is transferred, all responsibility and liability for the website’s operation, compliance, and maintenance rests entirely with you. This being said we use large reputable web hosting services like Squarespace, Framer etc. which are large organisations with excellent cybersecurity, dedicated support teams etc.

5. Liability After Ownership Transfer

  • After ownership transfer, we are not responsible for any loss, damage, downtime, security breaches, or legal claims arising from the website’s use, hosting, or maintenance.

  • You are responsible for ensuring compliance with all applicable laws, including but not limited to:

    • GDPR and data privacy regulations

    • Accessibility standards

    • Copyright and content laws

  • At this stage we do not offer maintenance or hosting services after transfer, this will be covered under a separate agreement.

6. Third-Party Content & Licences

  • You are responsible for obtaining the necessary permissions or licences for any content, images, videos, or other media provided to us.

  • Where we use third-party software, plugins, or stock imagery (such as from Unsplashed, Pexels etc.), these may remain subject to the terms of the original provider’s licence and we are not liable for any changes after we have transferred ownership to the client.

7. Warranties

  • We warrant that the website will function as described at the time of delivery.

  • We do not guarantee uninterrupted or error-free operation after handover, as hosting, software updates, and third-party integrations are beyond our control. This being said, our websites are built though highly reputable organisations such as Framer, Squarespace who have dedicated support teams who, although unlikely, can remedy any issues should they arise.

8. Limitation of Liability

  • To the maximum extent permitted by law, AWC Design Ltd shall not be liable for any indirect, incidental, special, or consequential loss or damage (including loss of profits, business, goodwill, or data) arising out of or in connection with the services provided.

  • Our total aggregate liability for any claim, whether in contract, tort (including negligence), or otherwise, shall be limited to the total fees paid by you to us for the specific project giving rise to the claim.

  • Nothing in these terms shall limit or exclude our liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation.

9. Termination

  • Either party may terminate the project with written notice.

  • Where the project is terminated by the client, not AWC Design, the client will be responsible for payment for work completed up to the date of termination at an hourly rate, see below.

  • In this instance, where final payment and handover is not completed, we will quote the total hours worked since our commencement date at an hourly rate of £30 per hour. This sum, less the 50% retainer already paid by the client, will be due to be paid to AWC Design by the client. This is an important protective measure as AWC Design Ltd does not charge clients a total fee upfront, instead opting for a 50% retaining fee and 50% final fee payment model, primarily to help clients with cashflow.

10. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of The United Kingdom of Great Britain and Northern Ireland, and any disputes shall be subject to the exclusive jurisdiction of the courts in. The United Kingdom.

AWC Design Ltd.
17 Menmarsh Road, HP18 9JT
info@awcdesign.co.uk
07860842602